Active Care Management has been providing medical and non-medical assistance services, full claims management services, comprehensive case and re-pricing services to international clients for over a decade.
To our policyholders, ACM provides people focused assistance 24 hours a day, 7 days a week, 365 days a year. Client care management extends from the first phone call to the discharge from the medical facility.
To our insurance providers, ACM provides:
Worldwide Medical Assistance
Comprehensive Case Management
Cost Containment Services
Personalized customer service
ACM is closely monitoring the Coronavirus (COVID-19), and the disruption to planned travel around the globe. To cancel or change your itinerary, we encourage all travelers to consult their travel supplier for terms and conditions before opening a claim. It is also important to consult public safety guidelines such as the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and the Government of Canada website for Travel and Tourism (https://travel.gc.ca) for the most up-to-date information on the Coronavirus outbreak.