ACM sets itself apart from the competition by a simple form of innovation: customer service.

Our robust Assistance Services combined with a vast worldwide provider network ensure coverage in popular travel destinations globally.

Worldwide coverage

Medical assistance services:

  • Medical case management
  • Medical referral service
  • Assist with transportation arrangements of a relative
  • Medical escort service providers
  • Land/air evacuation co-ordination
  • Emergency Health care concierge service
  • Visa, passport and immunization requirements
  • Preferred provider network access
  • Country specific health alerts
  • Mortal remains repatriation

Non-medical assistance services:

  • Pre-trip assistance-general inquiry
  • Emergency services: passport and travel document replacements, return home message relay
  • Trip Cancellation
  • Trip Interruption
  • Vehicle and pet returns
  • Travel health and safety precautions

International Expertise

ACM offers a wide range of in-house languages, including French, Spanish, Mandarin. We also have interpreter services available.

Our expertise with international health care systems and various cultures ensures clients are receiving safe and appropriate treatment and care.

Vast Network of Facilities

ACM has a vast worldwide provider network. Special attentions has been given to ensure significant coverage in common travel destinations such as the USA, Caribbean, Mexico, and Europe.

Insurance Provider
Member of the Global Excel family
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