TravelAid™ is our free travel assistance mobile app. The GPS-enabled mobile app provides travellers with immediate assistance anywhere in the world. Be sure to download it before you leave for your trip!
Medical Facility Search – Find directions to the closest medical facility (GPS enabled)
International 911 Lookup – Search emergency phone numbers in other countries
Travel Tips – For travelling Canadians and visitors to Canada
Start a Claim – Begin the claim process
Contact ACM – A direct link for immediate, 24/7 medical assistance
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** Important notice **
ACM is closely monitoring the Coronavirus (COVID-19), and the disruption to planned travel around the globe. To cancel or change your itinerary, we encourage all travelers to consult their travel supplier for terms and conditions before opening a claim. It is also important to consult public safety guidelines such as the Government of Canada website for Travel and Tourism (https://travel.gc.ca) and the Centers for Disease Control and Prevention (CDC) for the most up-to-date information on the Coronavirus outbreak.
We understand that you may have important questions and concerns about past, current or upcoming travel. We are currently experiencing extremely high call volumes that are resulting in much longer wait times than usual. Our staff are making every effort to support you and we truly appreciate your patience and understanding. View Frequently Asked Questions about the Coronavirus here. As the volume of travel assistance requests has significantly increased, for faster service we encourage you to submit your travel claim online at claims.acmtravel.ca.
Be assured that your ACM team is here for you during this very unique situation.